Friday Feb 13 – We are enjoying another day at sea after a beautiful and pleasant day in In spite of its years Today I need an attitude adjustment. We booked our cruise through ON LINE VACATIONS over two years ago. In November we upgraded to a window cabin with specific instructions that we should have the same cabin for all three legs of the trip. We were not advised of our cabin assignment until early January and then we learned that we would have the same cabin for the first two legs but would have to change cabins for the 3rd leg. Today I approached the front desk and requested that we be permitted to remain in our original cabin and was told that they have a full ship and that it is impossible. Based on the level of service, concern and the customer relations that we have received for this trip from both Carnival and On Line Vacations, I will not be quick to either book my travel through On Line Vacations or cruise on Carnival again. There are a lot of previous travelers aboard Carnival on this cruise and they have received much VIP and special treatment. That is laudable but right now I tend to feel that it is those people who should pick up the gratuities for the crew inasmuch as they have received all of the special treatment at perhaps, a much cheaper price than we poor souls who have booked our first cruise with Carnival and so far find it far less competent than either Celebrity, Viking River or Norwgan Crujise lines. Yes –we do have a choice for our future cruises and based on our experience after two weeks, Carnival may not make the cut when next we take to the seas.
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Friday, February 13, 2009
FRIDAY
Ken and Pat Burns from the road and/or the sea
